1. Privacy Notice
VSquad values the privacy of every customer, visitor, and business partner. We collect and process personal information only when it is necessary to provide our services, support our operations, and maintain strong client relationships.
We may collect data when you visit our website, request a quotation, contact us, or use our communication services. This information helps us to respond to enquiries, maintain secure records, and continuously improve the quality of our telecommunications and infrastructure services.
We treat personal information as sensitive data and follow reasonable technical and operational safeguards to prevent unauthorized access, misuse, disclosure, or loss. This includes secure processing methods, access control policies, and internal procedures designed to protect customer data.
2. Information We Collect
We may collect personal details such as your name, email address, phone number, business information, service requirement, and enquiry history. In some situations, we may also collect information related to project requirements, service requests, and communication preferences.
We may also process non-personal or aggregated technical information such as browser type, device information, and website usage trends to improve the performance and usability of our website and services.
3. How We Use Data
We use personal information to respond to enquiries, prepare proposals, support service delivery, maintain service records, and improve customer support. Information may also be used to communicate critical updates, confirm project details, or manage billing and support requirements.
Where required, we may use your information to comply with legal, contractual, or regulatory obligations. We do not use personal information for unrelated purposes beyond the scope of our legitimate business needs.
4. Security & Sharing
We take due care to protect personal data through appropriate technical and organizational safeguards. While we work to protect your information, no method of electronic transmission or storage is completely risk-free, and we encourage users to help protect their own accounts and devices.
We do not share personal information with third parties without your consent, except where necessary to fulfill legal obligations, protect rights and safety, or support legitimate business operations. In the event of a business transfer, merger, or service transition, customer information may be transferred as part of the business process.
5. Your Rights
You may request access to the personal information we hold about you, ask for corrections, or request that your information be updated or deleted where applicable. If you believe your information is inaccurate, incomplete, or no longer necessary, you may contact us and we will review your request promptly.
We may revise this Privacy Policy from time to time. Any changes will be reflected by updating the published policy and, where appropriate, notifying users of material updates.